Due to the way Orange Geeks' servers deliver certain types of files, they are incompatible with OneSignals services by default. There is a simple workaround to this:

Setting up OneSignal for the First Time:

  1. Connect to your site over FTP (contact support if you need your FTP credentials): https://support.orangegeek.com/solution/articles/5000731780-ftp
  2. Navigate to the directory: /www/wp-content/plugins/onesignal-free-web-push-notifications/sdk_files
  3. Rename the following files (right click the file and select "rename"):
    • rename manifest.json.php to manifest.php
    • rename OneSignalSDKUpdaterWorker.js.php to OneSignalSDKUpdaterWorker.php
    • rename OneSignalSDKWorker.js.php to OneSignalSDKWorker.php
  4.  Install the OneSignal WordPress plugin and make the following changes to its settings:
  5. Copy and paste this into your footer, if you use a Genesis theme you can paste it into Genesis > Theme Settings > Footer Scripts
  window.OneSignal = window.OneSignal || [];
  window.OneSignal.push(function() {
    window.OneSignal.SERVICE_WORKER_PATH = "OneSignalSDKWorker.php";
    window.OneSignal.SERVICE_WORKER_UPDATER_PATH = "OneSignalSDKUpdaterWorker.php";

OneSignal should now be working on your site


When Updating OneSignal:

Sometimes when updating OneSignal, the filenames that were renamed when setting it up will be set back to their defaults. You just need to follow steps 1-3 above to fix this.